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Privacy Policy

Privacy Policy

At Lorne Pokies, we are committed to protecting your personal data and ensuring that you have a safe and enjoyable experience on our platform.

What Personal Information May Be Collected

We may collect various types of information from you when you register for an account with us or use our services. This includes:

  • Account registration information: name, email address, password (stored securely in hashed form)
  • Device and browser information: device type, operating system, browser version
  • Usage analytics and behavioural data: browsing habits, game preferences

We also collect data on how you interact with our platform, such as the games you play, the time spent playing, and your login frequency.

Account Registration Information

When registering for an account with us, we require some basic information to verify your identity. This includes:

  • Name
  • Email address

You may choose not to provide this information, but please note that it is necessary for creating a secure account.

Device and Browser Information

We collect data on the device you use to access our platform, including:

  • Device type (e.g., smartphone, tablet, computer)
  • Operating system (e.g., Android, iOS, Windows)
  • Browser version

This helps us ensure compatibility with various devices and browsers, as well as optimize your experience.

Usage Analytics and Behavioural Data

We collect data on how you use our platform, including:

  • Browsing habits: which pages you visit, what games you play
  • Game preferences: favourite games, game completion rates

This information helps us improve our services, personalize recommendations for you, and provide a better experience overall.

Cookies and Tracking Technologies

Our website uses cookies to improve user experience. Cookies are small text files stored on your device by the web browser when you visit certain websites. Our cookies help us:

  • Recognize your device when visiting subsequent pages
  • Personalize content based on previous interactions

We also use tracking technologies, such as pixel tags or beacons, which enable us to track interactions with our platform and provide a more tailored experience.

Communication Preferences

You can choose how we communicate with you. You may:

  • Opt-in to receive promotional emails from us
  • Set up notifications for special events or game updates

We respect your preferences and will not send unsolicited communications without consent.

Marketing Opt-ins and Notifications

If you opt-in, we may use this data to provide targeted marketing, including email and in-game promotions. You can manage these settings at any time through our website or via email.

Data Storage and Retention

Your personal data is stored securely on our servers for as long as necessary:

  • Registration information: until account deletion
  • Usage analytics and behavioural data: for a maximum of one year (after which it will be anonymized)

We take reasonable measures to protect your data from unauthorized access, disclosure, alteration or destruction.

Security and Account Protection

Your password is stored securely in hashed form. We also employ additional security measures:

  • Encryption on all communication with our platform
  • Firewalls and intrusion detection systems to prevent unauthorized access

You are responsible for maintaining the confidentiality of your login credentials.

User Rights Regarding Personal Data

At any time, you can request data correction or deletion through our website. Please note that we may require additional verification before processing this request.

Third-party Services or Integrations

We use third-party services to enhance user experience and provide targeted marketing:

  • Advertising platforms
  • Analytics tools

These integrations help us deliver a more tailored experience, but please be aware that their terms of service also apply to your interactions with our platform.

Compliance with Applicable Privacy Regulations

We comply with applicable data protection laws, including GDPR (General Data Protection Regulation) and the Australian Privacy Act 1988.

Platform Monitoring for Security and Fraud Prevention

Our system continuously monitors user behaviour for potential security threats or fraudulent activities. This includes:

  • Suspicious login attempts
  • Unusual account activity

If necessary, we reserve the right to take action to protect our users and prevent these incidents.

By registering with us or using our services, you consent to this Privacy Policy. If you have any questions about your rights under this policy, please contact us.

Account Access and Password Protection

You are responsible for maintaining the confidentiality of your login credentials:

  • Regularly update your password
  • Secure access through two-factor authentication

We cannot guarantee absolute security in the online environment.

This Privacy Policy will be reviewed periodically to ensure compliance with changing regulatory requirements. By continuing to use our platform, you acknowledge this revised policy and confirm that it is clear and understandable for you.